Have you ever had the great privilege and good fortune to work with, and for a leader who inspires you by their words, and most importantly, by their actions? If you did, you are among the fortunate few, because far too many people in leadership roles are ill-equipped to lead and as a result, many people are simply going to work to make a living, as opposed to making a difference.
VMware CEO Pat Gelsinger claim Glassdoor’s top CEO for 2019 with an approval rating of 99%. What’s instructive about this list is the similarities among these top CEO's, their focus on their people and their passion to make a difference in this world. Here are the four common things I found among these top CEO’s which helped them build world-class organizations.
“A true leader is not the one with the most followers, but one who creates the most leaders.” — Neale Donald Walsch.
Top CEO’s focus primarily on the growth and well-being of their people and the communities to which they belong. They put the needs of others first and help their people develop and perform at a very high level. In a company with a culture of leadership, all employees, not just those with “VP” or “Chief” in their titles, are expected to think and act like leaders. What separates the good leaders from the great inspirational leaders, is their ability to build a culture of leadership throughout their organization that cultivates great leaders.
Imagine what your business culture would look like if you and all of your team became servant leaders according to Cheryl Williamson. What impact would this have on your customers’ experiences? Many people confuse leadership with dictatorship. A dictator barks out orders and does not take into account the wants and needs of others. These top CEOs are totally different; they work tirelessly to develop their people, build a culture of service and focused on what they can do for others.
Listening To Their People
You’ll serve people better when you make a deep commitment to listening intently to your people. Understanding what they’re saying and giving people your full attention. Some people give the impression they are listening, only to find out later they were not listening at all. The ability to listen is an essential skill for those responsible for leading and managing people at every level. These top CEOs engage in active listening; not hearing, but active listening to appreciate all their people's perspective, suggestions, and feedback.
Genuinely Caring For Their People
A leader who shows his or her team that they care will not have to worry about loyalty or poor customer service according to Cheryl Williamson. They place the importance of taking care of their people above the importance of their bottom line. When you take care of your people, they will take care of your customers. Get creative with showing your team you care. It could be something as small as a $5 gift card to their favorite store or offering a kind word when they have experienced a personal trauma.
Top CEOs live to serve, they always promote and emphasizes the needs of others before their own. These top CEOs got an approval rating of 90% plus by their employees, over 90%; ask yourself this question, if you surveyed your employees what will be your approval rating or how would you rate your leader?
These organizations don’t become successful by accident; it all starts with leadership and understanding that you can’t exceed the expectations of your customers unless you exceed the expectations of your people first.
ABOUT THE AUTHOR:
I am the founder of Leadership First and the author of The Inspirational Leader, Inspire Your Team To Believe In The Impossible. At Leadership First, we are committed to publishing the very best inspirational leadership quotes and articles to inspire our 147,000+ community of leaders to believe in the impossible, while creating an environment free from toxic, fearful and intimidating leadership. We believe everyone can and should enjoy their work, but it must start with the leadership leading by example. Follow our community of leaders HERE, and let's change the leadership status quo to help inspire and motivate our leaders to make a difference and create an organization their people will love.
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