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“I absolutely gain a lot of insight on how to be a better person and leader from reading this book. It was a great read.

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Never Be Too Busy To Listen

I’ve heard many people in leadership positions complain that “my employees won’t speak up,” but instead of labeling them as bad or uncaring employees, these same “leaders” should maybe look in the mirror and ask how their people ended up that way. So many leaders don’t listen, they may be hearing, but they don’t listen.

When someone is sharing their ideas and feedback, and they are not taken seriously, at some point, that person will become very quiet, and the worst thing for any organization is when their most passionate employees become quiet. Leaders need to truly listen to their employees because it is the ultimate form of respect anyone can give to another human being.

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