Too many people feel that having a position of leadership and authority is their God-given right. They feel superior to those in their employ or at so-called lower levels in the organization. I have often seen a certain level of arrogance and entitlement exhibited by people in leadership positions that seek to tear people down instead of lift people up.
Leaders don't strike people down with belittling comments and never intentionally try to place you in an embarrassing or demeaning position. Instead, they show a genuine interest in you personally and professionally by asking, "How are you?" or "How's your family?" while listening and expressing real concern for your situation.
According to Inky Johnson, anybody who has direct contact with people daily that's an opportunity to change someone's life. So don't ever pass up a chance to be of encouragement to other people, don't ever pass up an opportunity to inspire someone because when you do, God will always ensure that your life is okay.
Yes, leaders pay it forward, build relationships, foster good will, focus on targets that serve educational goals and growth goals, and support staff that complement each other to create extraordinary service levels. The team develops, reaches goals, and works together in harmony as each team member has genuineness beyond usual measures . The team can "morph" into challenges and reach levels of excellence !
No one can inspire anyone to go beyond their "normal" limits. I believe what the author is attempting to articulate is a leader who can see where the team isn't utilising skills, abilities, resources that could or should be used and is able to communicate to the team that there is unmet, unused potential to excel and the team buys into that vision, great things can happen. No one can go beyond their limit, thus the Peter Principle exists and great leaders know that.