When an employee’s performance is consistently good, it becomes expected and may unknowingly be taken for granted.
I have seen people in leadership positions manipulate high-performing employees to produce more and take on the burden of others while nothing is done to address the significant shortfall in the performance of other team members. At some point, this person will get burned out and lose all inspiration to continue performing at such a high level.
According to Tim McClure, when passionate employees become quiet, it usually signals that the work environment has become very dysfunctional. As a leader, this is something you must observe and act on immediately.
Please don’t push your most loyal people to the point that they no longer care. When you have people passionate, inspired, and motivated to help the company achieve its vision while fulfilling its purpose, you must do everything in your power to ensure that this team keeps this vibe. Otherwise, you run the risk of pushing away great talent while settling for mediocrity.