A newly minted sale Manager held a meeting with her staff to discuss the company shortfall for the past quarter. One of her sale agents missed her targets and the manager became verbally abusive to the agent in front of the entire team. But what happened next shocked the entire team. Within a week of the incident, the sale agent resigns, and the manager found out later that the agent was in a bitter divorce and custody battle with her ex-husband that took a toll on her life personally, emotionally and professionally.
Now there are people who will read this and think well "you need to leave your personal issues at home because work is work"
If you have personal issues, deal with it; the company is not responsible for helping you. I heard this from someone whom I had a conversation with and it is always amazing when I encounter "leaders" who treat their people like commodities as opposed to people, you know a human being with a heart and feeling. But what is even more bizarre is that these "leaders" would complain that their company is not living up to its potential.
Leadership requires that you build a relationship with your team. If one of your people is dealing with a major personal issue and you are oblivious to it or yo