Leaders in crisis must focus on empathy and compassion first, business second. If you believe, as I do, in the unlimited potential of the human spirit, according to Josh Bersin, you understand that only by making people safe will we ever grow out of this crisis.
In these times, it’s essential not to lose sight of your human side or your company’s cultural values, according to Claire Hastwell. Instead, channel them into positive strategies and actions that will protect your employees’ well-being and improve your workplace culture over the long term. In moments like this, every interaction we have is telling a story about our leadership. Showing your human side will help instill trust in your employees and reassure their psychological safety.
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